Administrative Specialist (Front Office)

Location: Reston, VA

Department: Engineering and Analysis Solutions

Type: Full Time

Min. Experience: Mid Level

Why Xator Corporation? Xator is a rapidly growing, privately held company established in 2005 to provide services to the US Government and its support contractors. Our work directly impacts the security of personnel, facilities, critical infrastructure, and information throughout the world. Our employees provide out-of-the-box and cost-effective analysis, engineering, systems integration, and strategic management solutions for our clients. In 2014, Xator acquired CMX Technologies, an innovative provider of systems engineering, intelligence analysis and analytics, communications, and network engineering services. With nearly 300 personnel, Xator and CMX offer extensive capabilities to support critical national security missions at home and abroad. We maintain a work environment that fosters new ideas, challenges the “status-quo”, and rewards success. We strive to supply the best people using proven processes and industry-leading technologies to deliver solutions that exceed expectations. We do not just provide technical services — we stand behind them. Achieve your full potential today… Join the XATOR team!

The Mid Front Office/Personnel Support Specialist Role and Responsibilities include:

  • Composing non-technical correspondence to include endorsements, requests for data, briefings, rosters or reports;
  • Screening incoming correspondence and determine appropriate actions; Review outgoing correspondence and reports, ensuring proper formats and correct grammatical content are used, and ensuring that all necessary coordination has been completed;
  • Maintain an appointment calendar and facilitate coordination for NMEC leadership to attend meetings and other functions;
  • Create for government review of travel orders submitted via the Defense Travel System (DTS); Coordinate submission of Country and Theater Clearance requests; Advise travelers on Combatant Command travel requirements to include obtaining Official passport and visas; Monitor and track official travel for NMEC personnel in accordance with Joint Travel Regulations; Assist DTS Users with application issues/problems;
  • Monitor NMEC-wide taskings ensuring proper notification, coordination and follow-up and records management for EI
  • Follow records management instructions and guidelines to assist in ensuring procedures are followed for the proper maintenance, storage and destruction of all types of records and correspondence;
  • Assist government for filing/saving official records to the central filing system (hard and soft) and for reviewing documents for destruction or retirement;
  • Support all routine and non-routine first call (Tier 1) response/resolution on a number of different topics requiring knowledge of customer service principles and practices in human capital, training, travel, task management, and records management.
  • Assist in conducting assessment of monthly organization overtime/compensation report and develops into a cost matrix by each NMEC office;
  • Manage the Newcomer Orientation Program conducting a four-hour monthly in-processing brief for new NMEC employees;
  • Understand the learning needs of clients and assist training focal point on meeting the requirements, as appropriate;
  • Research, investigate, and provide recommendations on new or improved business and management practices for El and/or NEMC which may have an impact on the organization structure, manpower authorizations, end-strengths, and staffing requirements;
  • Participate in working groups to plan and develop internal strategies to address issues and concerns regarding improvement processes;
  • Assist in ensuring proper documentation, notification, escalation, tracking, and follow-up of customer requests.
  • Assist in performance of other duties as assigned.
  • Clearance: TS/ w SCI Eligibility

 

Must have at least five years of specialized personnel administrative support experience.

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